Instructions to set up TVZON for ALL Android Devices

Method: STB Emulator app

Devices: Android TV, Android boxes & Android phones


  1. Go to the Google Playstore on your device and install the STB Emulator app. There is a Pro version that costs $7.49 (CAD) and a free version (contains adds).
  2. Open the STB Emulator App.
  3. You should be directed to a grey Greeting page. At the bottom left hand corner press Configure.
  4. You will be directed to the settings page. Select Profiles.
  5. Select New Profile.
  6. You will be directed to the Profile Settings page. Please select Portal Settings.
  7. Select Portal URL
  8. Delete the URL that is already entered and replace it with
  9. Head back to Profile settings. Select STB Configuration
  10. Select MAC Address
  11. Please provide us with the MAC address that you see here. [In some instances we will provide you with a MAC address that you would enter here].
  12. Back out of all the menu pages until you see a blue screen with text
  13. Click on the top right hand corner of the page. There is a transparent icon located there to open a settings page. May take some guesswork to find icon.
  14. Select profile
  15. Select new profile.


Common Troubleshooting Issues

  1. If you see a blue screen that says STB blocked contact provider, it means two possible things.
  • There is an error in the MAC address
  • Your subscription is expired (existing users)
  1. Host not found error message. This message most likely means that you typed the URL (http:.// into the internal portal rather than Portal URL. Another issue may be poor internet connection. Ethernet connection may fix this issue.
If you are still having issues please see our video or contact us here